Privacy Policy

Last Updated October 2, 2025

The DONNA Foundation (“The DONNA Foundation,” “TDF,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the individuals we serve and those who engage with our programs, events, and website.

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit thedonnafoundation.org (the “Website”), make a donation, participate in our events, subscribe to communications, or otherwise interact with us online or offline.

By using the Website, you agree to the practices described in this Privacy Policy. This Privacy Policy works in conjunction with our Donor Privacy Policy, which applies specifically to donor-related information and philanthropic activities.

1. Information We Collect

We may collect the following categories of personal information:

1.1 Information You Provide Voluntarily

This includes information shared when you:

  • Make a donation
  • Register for an event or race
  • Subscribe to our newsletter
  • Submit a contact form
  • Request assistance through The DONNA CareLine
  • Participate in campaigns or programs
  • Communicate with us by email or phone

Examples include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Donation amount or preferences
  • Race registration details
  • Additional information you provide voluntarily

     

Payment Information:
The DONNA Foundation does not collect or store credit card numbers or bank information. All donation and event payment information is processed securely by third-party providers (see Section 4).

1.2 Information Collected Automatically

When you interact with our Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Time and date of visits
  • Clickstream data
  • Website performance metrics

This information is collected through:

  • Google Analytics 4 (GA4)

     

  • Google Tag Manager (GTM)
  • WordPress core functionality
  • Cookies and similar tracking technologies
  • Meta Pixel

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website functionality
  • Analyze site usage
  • Personalize content
  • Measure marketing effectiveness

Types of cookies may include:

  • Essential cookies (WordPress core functionality)
  • Performance and analytics cookies (GA4)
  • Marketing cookies (Meta Pixel)
  • Functional cookies (Event Calendar Pro and WordPress plugins)

You can adjust cookie settings through your browser at any time.

2. How We Use Personal Information

We may use personal information for the following purposes:

  • To operate and maintain our Website
  • To process donations
  • To register and manage event participation
  • To communicate with you regarding programs, events, and updates
  • To respond to inquiries or support requests
  • To administer fundraising campaigns
  • To improve our services and Website performance
  • To comply with legal obligations
  • For security, fraud prevention, and risk reduction

We only use personal information for purposes consistent with this Policy unless we obtain your consent or are required by law.

2.1 Donor Privacy 

The DONNA Foundation maintains a separate Donor Privacy Policy governing how donor-related personal information is collected, used, and protected. This includes information provided through online and offline donations, fundraising platforms, peer-to-peer campaigns, and stewardship activities.

The Donor Privacy Policy can be accessed here.

3. How We Share Personal Information

We do not sell your personal information.

We may share personal information with:

3.1 Service Providers

Trusted vendors who assist us in delivering services, including:

  • Blackbaud — donation processing and donor management
  • RunSignUp — race and event registration
  • Google — analytics and tag management
  • Meta (Facebook/Instagram) — advertising and analytics
  • Email communication providers (such as Mailchimp or Blackbaud email tools)
  • Website hosting and technical support partners

Service providers may access personal information only to perform tasks on our behalf and may not use it for other purposes.

3.2 Event Partners

If you participate in our races or programs, we may share necessary information with:

  • Race organizers
  • Timing and scoring vendors
  • Venue or permitting authorities
  • Volunteer coordinators

 

We share only what is required for event operations.

3.3 Legal Requirements

We may disclose personal information if required to:

  • Comply with laws or legal processes
  • Respond to valid requests from law enforcement
  • Protect rights, privacy, or safety
  • Prevent fraud or abuse

4. Third-Party Platforms and Payment Processing

4.1 Blackbaud (Donations)

Donation forms on our Website are provided through a secure JavaScript embed powered by Blackbaud. All payment transactions—including credit card numbers and billing information—are processed directly by Blackbaud and never pass through or are stored by The DONNA Foundation.

Blackbaud’s Privacy Policy and security information apply when using their donation forms. Donor information associated with these transactions is handled in accordance with our Donor Privacy Policy.

4.2 RunSignUp (Event Registrations)

Event registrations and related payments are processed directly on the RunSignUp platform. The DONNA Foundation receives participant information necessary for event operations but does not collect or store payment card data.

4.3 Other Integrated Services

Our Website may include embedded content or functionality powered by:

  • Event Calendar Pro
  • Meta Pixel
  • Google Tag Manager
  • Google Analytics 4
  • WordPress plugins

 

These platforms may collect data governed by their own privacy policies.

5. Data Transfers

If you reside outside the United States, please note that your personal information may be processed in the U.S., where data protection laws may differ from those in your jurisdiction.

We take reasonable measures to ensure your information is protected when transferred internationally, including adherence to GDPR-compliant safeguards where applicable.

6. Data Retention

We retain personal information only as long as necessary for:

  • Operational purposes
  • Event management
  • Donor stewardship
  • Legal compliance
  • Financial recordkeeping requirements

 

When information is no longer needed, we securely delete or anonymize it.

7. Security

We implement technical, administrative, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Rights

8.1 U.S. Residents (Including California)

Depending on where you live, you may have rights to:

  • Access the personal information we hold
  • Request deletion
  • Opt out of data sharing for advertising purposes
  • Receive disclosures about our data practices

 

California residents have additional rights under CCPA/CPRA, including:

  • Right to know
  • Right to delete
  • Right to correct
  • Right to opt-out of sharing
  • Right to non-discrimination

We do not “sell” personal information as defined under CCPA.

8.2 GDPR (EU/UK Residents)

If GDPR applies to you, you may have the right to:

  • Access your data
  • Correct inaccuracies
  • Request erasure
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Object to processing

     

To exercise GDPR rights, please contact us using the information below.

9. Children’s Privacy

Our Website and services are not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided information to us, please contact us so we can remove it.

10. Links to Other Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy periodically.

When we make updates, we will revise the “Last Updated” date at the top of this page.

In the event of significant changes, we may provide additional notice such as an email or Website banner.

12. Contact Us

If you have questions or wish to exercise your privacy rights, you may contact us:

Email: info@thedonnafoundation.org

Website: https://thedonnafoundation.org/contact/

Mailing Address:
The DONNA Foundation
1015 Atlantic Blvd #58
Atlantic Beach, FL 32233
United States

For information specific to donor confidentiality and stewardship practices, please see our Donor Privacy Policy.